I would love to hear from someone who can tell me this will be corrected What a disappointment your service is at the Regency branch. We have be a customer since befor Barnett was your bank. I hate to think I must drive 8 to 10miles to do business with your bank. We left and went to the Cobble Stone branch and were waited on at once as we entered the bank. He said the one teller working the window was the only person we could speak to and he was too busy. I spoke to another officer and found where your closest bank was and asked to speak to a manager and he said there was not one on duty. When I asked for help at the teller machine the man at the teller cage told us we would get help soon but that never happened. When I left your bank today( not able to get help) there were 15people waiting at the teller line and teller machines and only one teller working. There is no reason for you to keep people waiting like this. Large amount of my money out of your bank in the past two months because of this. Last time I tried to use the teller machine it broke down in front of me. Today I tries to use the teller machine and it would not identify my checks and they were Merrill Lynch checks No Vistar checks. I have spent more than 30 minutes in line to just make a deposite. I find your bank is always very crowded and you seldom have more than one teller working. I use to use Fort Caroline Branch but it was closed. I have been using your bank for about two years.
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